§ 51.100 ADMINISTRATIVE REMEDIES.
   The POTW Director is authorized to take action as specified below to enforce the provisions of these regulations. The actions to be taken under specific circumstances are as detailed in the pretreatment program enforcement response plan. This plan is contained in a separate document and is as currently approved by the North Carolina Division of Environmental Management Pretreatment Office.
   (A)   Notification of violation. Whenever the POTW Director finds that any industrial user has violated or is violating this regulation, wastewater permit, or any prohibition, limitation or requirements contained therein or any other pretreatment requirement the POTW Director may serve upon such a person a written notice stating the nature of the violation. Within 30 days from the date of this notice, an explanation for the violation and a plan for the satisfactory correction thereof shall be submitted to the city by the user. Submission of this plan does not relieve the discharger of liability for any violations occurring before or after receipt of the notice of violation.
   (B)   Consent orders. The POTW Director is hereby empowered to enter into consent orders, assurances of voluntary compliance, or other similar documents establishing an agreement with the person responsible for the noncompliance. Such orders will include specific action to be taken by the discharger to correct the noncompliance within a time period also specified by the order. Consent orders shall have the same force and effect as an administrative order issued pursuant to § 51.100(D) below.
   (C)   Show cause hearing.
      (1)   The POTW Director may order any industrial user who causes or is responsible for an unauthorized discharge, has violated this chapter, or is in noncompliance with a wastewater discharge permit to show cause why a proposed enforcement action should not be taken. In the event the POTW Director determines that a show cause order should be issued, a notice shall be served on the user specifying the time and place for the hearing, the proposed enforcement action, the reasons for such action, and a request that the user show cause why this proposed enforcement action should not be taken. The notice of the hearing shall be served personally or by registered or certified mail (return receipt requested) at least 10 days before the hearing. Service may be made on any agent or officer of a corporation.
      (2)   The POTW Director shall review the evidence presented at the hearing and determine whether the proposed enforcement action is appropriate.
      (3)   A show cause hearing under this section is not a prerequisite to the issuance of an administrative order under § 51.100 or the assessment of a civil penalty under § 51.101.
   (D)   Administrative orders. When the POTW Director finds that an industrial user has violated or continues to violate this regulation, permits or orders issued hereunder, or any other pretreatment requirement the POTW Director may issue an order to cease and desist all such violations and direct those persons in noncompliance to:
      (1)   Immediately comply with all requirements;
      (2)   Comply in accordance with a compliance time schedule set forth in the order;
      (3)   Take appropriate remedial or preventive action in the event of a continuing or threatened violation.
      (4)   Disconnect unless adequate treatment facilities, devices, or other related appurtenances are installed and properly operated within a specified time period.
   Appeals from an administrative order in accordance with this section shall be as provided in § 51.051(H).
   (E)   Emergency suspensions.
      (1)   The POTW Director may suspend the wastewater treatment service and/or wastewater permit when such suspension is necessary in order to stop an actual or threatened discharge which presents or may present an imminent or substantial endangerment to the health or welfare of persons or the environment, interferes with the POTW or causes the POTW to violate any condition of its NPDES or non-discharge permit.
      (2)   Any user notified of a suspension of the wastewater treatment service and/or the wastewater permit shall immediately stop or eliminate the contribution. A hearing will be held within 15 days of the notice of suspension to determine whether the suspension may be lifted or the user's waste discharge permit terminated. In the event of a failure to comply voluntarily with the suspension order, the POTW Director shall take such steps as deemed necessary including immediate severance of the sewer connection, to prevent or minimize damage to the POTW system or endangerment to any individuals. The POTW Director shall reinstate the wastewater permit and the wastewater treatment service upon proof of the elimination of the non-compliant discharge. The industrial user shall submit a detailed written statement describing the causes of the harmful contribution and the measures taken to prevent any future occurrence to the POTW Director prior to the date of the above-described hearing.
   (F)   Termination of permit or permission to discharge. The POTW Director may revoke a wastewater discharge permit or permission to discharge for good cause, including, but not limited to, the following reasons:
      (1)   Failure to accurately report the wastewater constituents and characteristics of his discharge;
      (2)   Failure to report significant changes in operation, or wastewater constituents and characteristics;
      (3)   Refusal of reasonable access to the user's premises for the purpose of inspection or monitoring; or
      (4)   Violation of conditions of the permit or permission to discharge, conditions of this chapter or any applicable state and federal regulations.
   Non-compliant industrial users will be notified of the proposed termination of their wastewater permit and will be offered an opportunity to show cause under § 51.100 of this regulation why the proposed action should not be taken.
(Ord. 1994-79, passed 11-21-94; Am. Ord. 2007-45, passed 6-4-07)