935.10 REPAIRS TO SERVICE LINE.

   RULE 24. Whenever a break or leak occurs in any service line between the main line and curb shut-off, the Utility Department will repair this at its own expense as soon as possible; but if the break or leak is on the property owner’s line (curb box shut-off to structure) and the Department, in order to prevent wastage or damage, deems it proper to shut off the water, and in so doing, it becomes necessary to dig up the curb box or line, then the owner of the property will be charged with the cost of doing such work and for all necessary material used therein.

   The owner will be required to pay all costs of repair to a service line on his property (curb box shut-off to structure). The Utility Department shall not be responsible for breakage of pipes or valves occurring during removal or installation of meters, where such breakage is due to old or faulty plumbing.

   RULE 25. The Utility Department does not guarantee any fixed pressure or continuous supply, but it will, in case of any emergency or accident that will cause a shortage or the water to be shut off, endeavor to notify customers, by public newspapers, affected thereby. Those using steam boilers and receiving their supply directly from the Village mains should have a storage tank of sufficient gallonage to hold an ample supply for any emergency, as no claims will be considered for damage of any nature whatsoever arising from such action.

(Ord. 39-86. Passed 10-6-86.)

935.11 APPLICATION FOR WATER SERVICE TO BE MADE BY OWNER.

   RULE 26. All applications for use of water from the Village waterworks shall be made by the owner of the premises or his authorized agent.

(Ord. 39-86. Passed 10-6-86.)

935.12 APPLICANTS MUST AGREE TO BYLAWS.

   RULE 27. Applicants for water shall make such deposits or pay such assessments as may be required and shall agree to the bylaws and regulations governing the use of water.

(Ord. 39-86. Passed 10-6-86.)

935.13 RESPONSIBILITY FOR PAYMENT.

   RULE 28. Owners of property shall be held responsible for water used in their premises, but, if requested, statements will be mailed to another designated person, such as tenants or agents, providing the owner signs a contract on forms furnished by the Utility Billing Office designating such persons and guaranteeing payment. In case the tenants do not pay in accordance with the rules and regulations of the Department, the owner shall not thereby be relieved from the payment of any delinquencies that might occur. All delinquent accounts against property shall furnish just cause for civil suit against the property owner, and any other remedies permitted by State law. It is the responsibility of the prospective property owner to inquire of possible delinquent charges which may be assumed upon ownership. This information will be given upon request of the Village Utility Billing Office.

(Ord. 39-86. Passed 10-6-86.)

935.14 PAYING BILLS; EFFECT OF NONPAYMENT.

   RULE 29. The Utility Department sends a combined bill for water and sanitary sewer usage as a matter of convenience to the owner or water/sanitary sewer consumer, and failure to receive the same will not relieve anyone of the responsibility for prompt payment. All accounts shall be paid at the Utility Billing Office, 102 E. 6th Street, Genoa, Ohio, 43430. The Department has no authorized collection agencies.

   Bills not paid within the designated period become delinquent and the service covered thereby may be discontinued and water shut off. The Village Administrator and/or designee is hereby empowered and instructed to terminate utility service to all customers delinquent in water/sanitary sewer utility payment. Prior to termination, the Village Administrator shall be required to post a 5 Day Notice of Termination of Service to the Premises, by attaching the notice to the outside door of the premises delinquent on payment for that service without further notice.

(Ord. 32-2016. Passed 8-15-16.)

935.15 DELINQUENT BILLS; WATER MAY BE SHUT OFF.

   RULE 30. No water will be supplied to any premise when the owner or renter of such premises is indebted to the Utility Department for any water or sewer activity, for any material, supplies or labor charges, at another address or location. Such indebtedness shall be paid to the Village of Genoa, prior to reconnection pursuant to conditions of this chapter and 931 .

(Ord. 32-2016. Passed 8-15-16.)

935.16 SHUTTING OFF ON RENTAL PROPERTY.

   RULE 31. On rental property where the owners pays all water charges, service will not be discontinued unless it is delinquent or requested, in writing by the owner.

   It will be the responsibility of the property owner to notify the Utility Billing Office in advance of any change of tenants who pay their own water bill and to furnish signed contracts for new tenants in advance.

(Ord. 39-86. Passed 10-6-86.)