(a) A request for accommodation shall be reviewed, and a determination made, by the director, using the criteria set forth in § 17-113.
(b) The director shall issue a written decision on a request for accommodation within 30 calendar days of the date of the application, and may either grant, grant with alterations or conditions, or deny a request for an accommodation in accordance with the required findings set forth in § 17-113.
(c) If necessary to reach a determination on the request for accommodation, the director may request further information from the applicant consistent with applicable laws, specifying in detail the additional information that is required. Any personal information related to the disability status identified by the applicant as confidential shall be retained in a manner so as to protect the privacy rights of the applicant and shall not be made available for public inspection unless required by the Texas Public Information Act. Any information received regarding the disability status identified, including but not limited to medical records, will be returned to the applicant within ten days of the decision of the city manager's designee. If a request for additional information is made, the running of the 30 calendar day period to issue a decision is stayed until the applicant responds to the request.
(Ord. 22098-03-2016, § 1, passed 3-1-2016; Ord. 24023-01-2020, § 1 (Exh. A), passed 2-2-2020)