(A) Disconnection of water service. Service of water to any customer water system or any temporary water service connection shall be discontinued by the Utility if one or more of the following occurs:
(1) It is found that an approved backflow prevention assembly required by this chapter is not installed, tested, maintained and reported appropriately, or if it is found that a backflow prevention assembly has been removed or bypassed on a customer water system connected to the public potable water system, or if an unprotected cross connection exists on the premises. Service will not be restored until such conditions are corrected.
(B) Procedure.
(1) A written notice will be sent by certified mail to the water customer stating the specific violation, the recommended action, the time by which the violation must be cured, and the penalty for failing to cure such violation. The notice also will inform the water customer of the customer's right to administrative review of the specific alleged violation.
(2) When the water customer has been provided with both the notice of noncompliance and fails to cure the same as provided in the written notice, service to the water customer will be discontinued.
(3) Discontinued service will consist of closing the control valve to or separating the control valve from the customer water system, or fire hydrant in the case of temporary water service, and the water customer will incur the standard monetary penalties for delinquent water shut-off. The Utility will not restore service to the water customer until the Utility has determined that the water customer is in compliance with the provisions of this chapter.
(C) Testing results reporting rejections. If it is found that a cross connection control device inspector is in violation of any part of this chapter or 327 IAC 8-10, the Utility reserves the right to discontinue accepting backflow prevention assembly testing results and assembly repair and/or overhaul reports in any format performed by the cross connection control device inspector found in violation at the discretion of the Utility for a duration of time determined by the Utility.
(Ord. G-6-18, passed 3-27-18)