The duties of an alarm business shall be as follows:
(A) To install and be available to maintain the alarm or alarm system in good working order and to take reasonable measures to prevent the occurrence of false alarms.
(B) To instruct each of its alarm subscribers and/or the principal occupants of the building or premises protected by an alarm system in the proper use and operation of the system. Such instruction will specifically include all necessary instructions in turning the alarm on and off and in avoiding false alarms.
(C) To provide each purchaser and subscriber with a copy of the pertinent provisions of this subchapter relating to alarm subscriber duties, false alarm assessments and appeal procedures.
(D) Upon leasing or renting an audible alarm system:
(1) To conspicuously place on the premises a sign or decal identifying the pertinent alarm business including the telephone number to call when the alarm has been activated.
(2) To maintain records of the locations of these alarm systems, devices or services and the name and telephone number of the person and alternate to be notified whenever the alarm is activated and to readily report such information to the Police Department upon request.
(3) To inactivate or cause to be inactivated the audible alarm within one hour of the notification of its activation in the event the primary and alternate cannot be contacted or do not respond.
(E) Upon leasing, renting, selling or monitoring an inaudible alarm system:
(1) To establish a central receiving station in order to monitor these alarm systems.
(2) To organize its central receiving station in order to be able to readily and positively identify the type of alarm, i.e., burglary, robbery or hold-up, and the location of the alarm, if there is more than one system.
(3) To maintain records as to each of these alarm systems, devices or services which should include the name of the owner or occupant of the premises, the name and telephone number of the subscriber, a primary person and at least one alternate responsible for responding to the premises when the alarm is activated, and information concerning whether the alarm system includes an audible alarm.
(4) To make notification of activated alarm systems to the Police Department in the manner prescribed by the Police Chief including such reasonable information concerning the alarm system as the Police Department may request.
(5) To arrange for either the alarm subscriber, alarm agent or other responsible representative to go to the premises of an activated alarm system in order to be available to assist the Police Department in determining the reason for activation and securing the premises. In no event shall there be an unreasonable delay in arriving at the location of the alarm. If the Police Department departs the premises prior to the arrival of the subscriber, alarm agent or other responsible representative, then the subscriber, alarm business or proprietor may document their required response through the use of time-stamped cards. In the event this requirement is not met and the Police Department is unable to determine the reason for the activation, such activation shall be deemed a false alarm.
(F) To cease responsibility for an alarm system pursuant to this subchapter, the alarm business shall promptly notify the Police Department in the event the alarm business ceases to lease, rent, maintain, service or monitor any alarm system. Said notice shall be sent within ten days of the receipt of the warning notice issued pursuant to § 92.29.
(G) Alarm businesses which do not monitor, maintain, service or install alarms or alarm systems shall not be subject to divisions (A), (B), (C), (D), (E), or (F) of this section, but shall be responsible for instructing each person who purchases an alarm or alarm system in the proper use and operation of the alarm. Such instruction will specifically include all necessary instructions in turning off said alarms(s) and in avoiding false alarms.
(H) Alarm businesses which monitor but do not sell lease, rent, install, service or maintain alarms or alarm systems shall not be subject to divisions (A), (B), or (D) of this section.
(I) Alarm businesses which sell or install alarms or alarm systems but do not lease, rent, monitor, service or maintain them shall not be subject to divisions (A), (D), (E), or (F) of this section.
(J) Alarm businesses which sell, install, lease, rent, service or maintain alarms or alarm systems but do not monitor alarms or alarm systems shall not be subject to divisions (E)(1), (E)(2), (E)(4) or (E)(5) of this section.
(Ord. 456-07, passed 9-4-2007)