(A) When any consumer makes a complaint that the bill for any past time has been excessive, the Water and Wastewater Division will, upon written request, have the meter reread and the service inspected for leaks.
(B) Any consumer may have the accuracy of the meter, through which water is being furnished to his or her premises, examined and tested by the Water and Wastewater Division by making a request therefore, and payment of the established fee for the work. Upon receipt of the request, the Water and Wastewater Division will examine and test the meter, and if found to register more than 2% in excess of the actual quantity of water passing through it, the meter shall be removed and another meter installed in lieu thereof, the consumer's water bill for the current period adjusted in the manner as the Director may deem fair and just, and no fee will be charged to the consumer for testing the meter otherwise the test fee shall be paid to and retained by, and be a part of the funds and revenue of the Water and Wastewater Division. The consumer shall have the privilege, if he or she requests, to be present when the test is made and to verify the accuracy of the test.
(Prior Code, Ch. 18, Art. II, § 18-79) (Ord. 346-04, passed 6-21-2004)