(A) Owners of property served by town water are responsible for all leaks, or damages on account of leaks, from the service pipes leading from the consumer's side of the meter to the premises served.
(B) Every consumer shall at all times maintain in good repair all his or her water pipes, faucets, valves, plumbing fixtures or any other water appliances to prevent waste of water.
(C)
Where any consumer willfully neglects to make the necessary repairs, the water shall be shutoff by the Water and Wastewater Division and shall not be turned on again until the repairs have been made to the satisfaction of the Division and a service activation fee has been paid by the consumer to the Division.
(D) Customers are responsible for all water consumption by leaks or damages on account of leaks from the service pipes leading from the meter to the premises served. The Water and Wastewater Division will be responsible for all water consumption inaccurately billed. Inaccurate billings will be adjusted by an amount determined by the Director.
(E)
The Water Division shall maintain all service lines from the main to, and including the first valve or meter yoke, but not the house side connection thereto. In the case where no valve is located in the service line and the meter is located on the private property of the owner, it shall be the responsibility of the owner to maintain the service line from the main to the building served. On branch service piping, the first valve is the tapping valve or gate valve fitting to the tee. Apparent leaks in the customer's water installation, whether registered on the water meter or not, shall be repaired by the customer within five days of receipt of written notice by the Water Division. If repairs are not made, the town shall issue written notice of an intended disconnect and, five days thereafter, may discontinue water service until the leak is repaired. If, in the judgment of town personnel, the leak endangers public safety, constitutes a serious nuisance or wastes substantial amounts of water, water service may be discontinued without prior notice to the customer. Hidden leaks in the customer's water installation shall be repaired, after discovery under the same provisions as apparent leaks.
(Prior Code, Ch. 18, Art. II, § 18-46) (Ord. 346-04, passed 6-21-2004; Ord. 712-22, passed 2-22-2022)