955.01 CUSTOMER SERVICE STANDARDS.

   The City of Fairfield, Ohio hereby adopts the customer service standards enacted by the Federal Communications Commission on March 11, 1993, through FCC Order 93-15, MM Docket No. 92-263, Appendix B, a copy of which is attached to original Ordinance 151-93, passed October 25, 1993 and incorporated herein. Such standards shall be in addition to the customer service regulations in the current franchise agreements with TCI Cablevision of Ohio, Inc. and Coaxial Communications of Southern Ohio, Inc. and shall be made a part of such franchise agreements as if rewritten therein. In the event of any conflict between FCC standards and the customer service regulations contained in the current franchise agreements, the more stringent standard or regulation shall govern.
(Ord. 151-93. Passed 10-25-93.)