(A)   Landlords must provide to each tenant a notice of tenant rights under this chapter that describes the mediation service and how to request service; a form for providing such notice may be issued in the guidelines.
   (B)   Landlords must provide to tenants the notice of tenant rights under § 5.55.080(A) in the following circumstances:
      (1)   Within 30 calendar days of enactment of this chapter;
      (2)   When entering a lease or rental agreement;
      (3)   When renewing a lease or rental agreement;
      (4)   When providing notice of a rent increase; and
      (5)   At such times as required by the town, which may include, but is not limited to, when this chapter is significantly amended.
   (C)   All notices provided under this section shall be provided in the primary language of the tenant, if reasonably feasible. If the tenant’s rental agreement was negotiated in another language, the landlord is obligated to provide an accurate translation of the notification in that other language as well. In the event that the designated service provider is unable to provide translation services for the parties, the parties who do not speak or are not comfortable with English must provide their own translators. To participate in mediation proceedings, the translators will be required to take an oath that they are fluent in both English and the relevant foreign language and that they will fully and to the best of their ability translate the proceedings.
   (D)   Failure to comply with the notice provisions described in this chapter shall render any rental increase notice invalid and unenforceable. The failure to comply with the notice provisions will be cured only after the proper written notice of tenant’s rights, along with a new rental increase notice, has been properly served on the tenant.
(Ord. 830, passed 5-1-2019)