(A) Certificate holders shall render a service to the public desiring to use taxicabs and public transportation vehicles. Taxicab companies shall keep their place of business open 24 hours a day for the purpose of receiving calls and dispatching vehicles.
(B) Certificate holders shall answer all requests received by them for services inside the corporate limits as soon as practicable; and, if the service cannot be rendered within a reasonable time, the certificate holder shall inform the prospective passenger how long it will be before the call can be answered and give the reason therefor. Any certificate may be revoked after a hearing when a certificate holder refuses to accept a request for service anywhere within the corporate limits of the city, having vehicles and drivers available for service.
(C) Certificate holders shall be responsible for the business authorized by the certificate, including dispatch services. A certificate holder shall assure that the vehicles operated by the certificate holder are operable and in safe condition. A certificate holder shall be responsible to provide sufficient, permitted drivers to operate the business in accordance with the requirements of the certificate and this chapter.
(D) Notice of change of business or dispatch address or of telephone number shall be provided the Police Department at least 72 hours before the change is effected.
(E) Each certificate holder must renew the certificate annually and shall certify its accuracy completeness. Upon payment of the nonrefundable administrative fees as provided in the most recent fee schedule adopted by the City Council, the City Manager shall issue an annual renewal.
(Ord. 653-C.S., passed 2-5-02)