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(a) For purposes of this section, a cause for a complaint shall be defined as a circumstance where any member of the community (the general public) believes that he or she has been discriminated against in employment or access to normal City programs and activities because of his or her disability. This chapter does not supersede any union or grievance procedure already in place regarding employment.
(b) The complaint shall be in writing and contain information about the alleged discrimination, including the name, address and telephone number of the grievant, and the location, date and description of the alleged violation. Alternative means of filing complaints shall be made available for persons with disabilities, upon request.
(c) The complaint shall be submitted by the grievant as soon as possible, but no later than sixty calendar days after the alleged violation, to: ADA Coordinator, 328 Broad Street, Elyria, Ohio 44035.
(d) Within thirty calendar days after receipt of the complaint, the ADA Coordinator shall meet with the grievant to discuss the complaint and possible resolutions.
(e) Within fifteen calendar days after the meeting, the ADA Coordinator shall respond, in writing, and, where appropriate, in a format accessible to the grievant. The response shall explain the position of the City and offer options for resolution of the complaint.
(f) The grievant may appeal the decision of the ADA Coordinator to the Board. The appeal must be filed within thirty days of the decision by the ADA Coordinator.
(g) Within thirty days after receipt of the appeal, the Board shall hold a hearing with the grievant to discuss the complaint and possible resolutions.
(h) Within fifteen calendar days after the hearing, the Board shall respond, in writing, or, where appropriate, in a format accessible to the grievant, with a final resolution of the complaint.
(Ord. 94-294. Passed 12-5-94.)