The company shall not, under any circumstances, be required to return or refund any franchise fees that have been collected from customers and remitted to the city. In the event the company is required to provide data or information in defense of the city’s imposition of franchise fees or the company is required to assist the city in identifying customers or calculating any franchise fee refunds for groups of or individual customers, the city shall reimburse the company for the expenses incurred by the company to provide such data or information.
(Ord. 2021-04, passed 4-19-2021)