1. Any person who disputes any penalty or order to terminate service may request a hearing to challenge the propriety of such penalty or termination. All requests for hearing shall be made to the Borough Administrator/Secretary within 10 days of the notice of penalty or notice of termination of service. Upon request for hearing, all proceedings will stay.
2. The hearing will be conducted by the President of Council or his/her designated agent. The President of Council or designated agent will, within 24 hours, notify the person whose account is delinquent of his/her decision.
3. The President of Council in deciding to waive the penalty or cause water supply to be terminated shall consider the following:
A. Payment history of the person relative to delinquent sanitary sewage accounts.
B. Prior notice of delinquency.
C. Promptness of householder in response to the notice of delinquency.
D. Other criteria bearing on the general welfare of the Borough of East McKeesport.
(Ord. 909, 7/11/2013)