Any customer shall have the right to appeal the imposition of any water rate, charge, surcharge, or penalty by the water provider on him or her at any time within thirty days from the date that a final determination of such rate, charge, surcharge, or penalty is made in writing by the water provider.
Any such appeal shall be filed in writing with the City Clerk specifying the specific grounds for the appeal. The City Clerk shall, within ten days thereafter, set the appeal on the City Council agenda for hearing and consideration. Notice of such hearing shall be provided to both the appellant and the water provider at least ten days prior to the hearing. Such notice shall be provided by first class mail, postage pre-paid.
The City Council, after hearing on the appeal, may reverse, sustain, or modify the final determination of the water provider.
(Ord. 1776, (part), 1998)