The overall quality of service provided by the Grantee to subscribers may be subject to evaluation by the Grantor in conjunction with the annual review set forth in § 11.30.330. In addition, the Grantor may evaluate the quality of service at any time, based upon the number of subscriber complaints received by the Grantee and the Grantor, and the Grantee's response to those complaints. The Grantor's evaluation that service quality is inadequate may lead to direction to the Grantee to cure the inadequacies. The Grantee shall commence corrective action within thirty (30) days after receipt of written notice. Failure to do so shall be deemed to be a breach of the franchise and subject to the remedies prescribed in § 11.30.915. The Grantor, after due process, may utilize the performance bond and/or security of § 11.30.405 and § 11.30.410, respectively, to remedy any such franchise breach.
('65 Code, § 35B-8(g)) (Ord. No. 87-021 § 1; Ord. No. 2001-009 § 1)