At Grantor's sole option, within ninety (90) days of the first anniversary of the effective date of each franchise, and each year thereafter throughout the term of the franchise, the Grantor may hold a public hearing at which the Grantee shall be present and shall participate, to review the performance and quality of service of the Cable Communications System. The reports required in § 11.30.920 regarding subscriber complaints, the records of performance tests and the opinion survey report shall be utilized as the basis for review. In addition, any subscriber may submit comments or complaints during the review meetings, either orally or in writing, and these shall be considered.
A. Within thirty (30) days after the conclusion of the public hearing, Grantor shall issue a report with respect to the adequacy of system performance and quality of service. If inadequacies are found, Grantor may direct Grantee to correct the inadequacies within a reasonable period of time.
B. Failure of Grantee, after due notice, to correct the inadequacies shall be considered a breach of the franchise and Grantor may, at its sole discretion, exercise any remedy within the scope of this Chapter considered appropriate.
('65 Code, § 35B-4(g)) (Ord. No. 87-021 § 1; Ord. No. 2001-009 § 1)