(A) A franchisee must implement remedial requirements, including prospective rate reductions and refunds, within sixty (60) days of the date the City Council issues an order mandating a remedy.
(B) Within ninety (90) days of the date of an order mandating a remedy is issued, a franchisee must file a certification, signed by an authorized representative of the cable company stating:
(1) Whether the franchisee has complied fully with all provisions of the City Council's order; and
(2) Describing in detail the precise measures taken to implement the City Council's order; and
(3) Showing how refunds (including 4% interest) were calculated and distributed.
(C) Each franchisee shall keep books and records of accounts so that it can refund any amounts owed to subscriber.
(D) Each franchisee shall submit as complete a filing as possible. Knowingly withholding information or making a filing that is incomplete under applicable law shall be treated as evasion of this chapter.
(E) Information requests.
(1) A franchisee and any other entity that has records of revenues of expenses that are allocated to the franchisee's system must respond to requests for information from the city by deadlines established by the city. A franchisee is responsible for ensuring that such other entity responds to the city's requests.
(2) Because federal law limits the time available for an initial response to a filing by a franchisee, before the order contemplated in section 115.02(B) issues, the franchisee must be prepared to respond to requests for information regarding its filing within five (5) days of the date an information request is mailed to it. The information may include the information the franchisee would be required to provide as part of any supplementary filing.
(Ord. 94-1, passed 2-3-94)