(A) New installations, promotional, short-term, or seasonal connections, re-connections, and upgrades of multi-channel service by an MCS provider shall be performed and completed within seven days of a customer requesting such.
(B) The provisions of division (A) shall not apply to pay-per-view or menu-driven connections.
(C) While an MCS provider may charge a customer for installing, connecting, or re-connecting multi-channel service, such charge must be understood and approved by the customer prior to the installation, connection, or re-connection.
(D) In the case of a promotional or seasonal connection, any limitations or restrictions must be explained prior to the promotional or seasonal connection.
(E) Any MCS provider may charge an appropriate re-connection charge or require a security deposit in those instances where a customer is re-connected after an involuntary disconnection for non-payment or a prior history of unsatisfactory payment. However, the re-connection charge or security deposit must be based on the prior unsatisfactory payment history, or involuntary disconnection or the customer, and not the location or address of the residence or structure.
(F) Downgrading a particular service level or service cluster to a lower-priced or less compre-hensive service or cluster level shall not be considered a connection to the lower-priced or less compre-hensive level of service. An MCS provider shall comply with all rules concerning downgrading.
(Ord. 4-1994-20, passed 4-12-94) Penalty, see § 112.999