(A) A subscriber shall not be considered delinquent in payment until at least 45 days after the posting of the bill to the subscriber, and payment has not been received by an MCS provider.
(B) Before disconnection of a subscriber's multi-channel service (either physically or electronically) takes place, the following must occur:
(1) The subscriber must in fact be delinquent in payment of a multi-channel service; and
(2) At least five days have elapsed after a separate written notice of impending disconnection has been personally served upon the subscriber; or
(3) At least eight days have elapsed after mailing a separate written notice of impending disconnection to the subscriber; or
(4) At least five days have elapsed after the subscriber has either signed for or refused to accept a separate written notice of impending disconnection.
(C) The written notice of disconnection must expressly and clearly state the amount that is owed by the subscriber to an MCS provider, the minimum amount required to be paid to avoid disconnection, and the date and place within the city where such payment must be made.
(D) Disconnection of service must occur both on a normal service day and within normal business hours of an MCS provider, unless the subscriber is given the opportunity to pay the full amount of the past due amount.
(E) An MCS provider who physically retrieves its equipment, including converter, remote control unit, or digital audio tuner, from a subscriber, must do so within both a normal service day and normal service hours of an MCS provider.
(F) Receipt of a bad check from a subscriber, in response to a written notice of disconnection, does not constitute payment, and the affected MCS provider need not give the subscriber further notice prior to disconnecting multi-channel service.
(G) An MCS provider may add a reasonable collection charge to the subscriber's bill if the applicable provisions of this chapter and any applicable state or federal regulations are followed.
(H) Any refund due a subscriber after such a disconnection shall be made within 60 days of the disconnection for non-payment.
(Ord. 4-1994-20, passed 4-12-94) Penalty, see § 112.999