(A) An MCS provider shall provide a subscriber with a pro rata credit for service outage exceeding eight hours in duration.
(B) Where not expressly prohibited by the state, the Council/franchising authority may prescribe rules for giving credit to a subscriber in cases of substandard signal or picture quality.
(C) In the case of a charge for unsolicited service, an MCS provider shall provide a subscriber with an adjustment or billing credit on the next available billing statement. Moreover, in such a case, an MCS provider shall not consider a subscriber delinquent for failure to pay a charge for unsolicited service.
(Ord. 4-1994-20, passed 4-12-94)