(A) Service application fees. Upon request for service, new or transfer, a fee of $10 will be assessed to the account.
(B) Returned check charge. A charge of $25 will be assessed when a customer pays a service bill by check, the check is presented to the bank, and the bank does not honor the check.
(C) Refusal of payment. The Utility Manager shall be authorized to refuse payment of services by check on those customers that have a history of returned checks.
(D) Missed appointment, trip for turn off/on, or rereading of meter charge. If a customer requests an appointment for service and they are not present at the service location at the agreed upon time, a $25 fee will be assessed for an additional service call before 3:00 p.m. If the customer makes a request for same day service after 3:00 p.m., the service fee will be $50. A service fee of $25 will be charged for meter rereads if there is no change in the meter reading. No fee will be charged for customer-requested turn off/on for repairs unless the request is received after 3:00 p.m. for same day service. If the request is received after 3:00 p.m. for same day service. If the request is received after 3:00 p.m., there will be a $50 charge for same day service, or the turn off/on will be scheduled for the following business day at no charge.
(E) Customer-requested testing of meter. The Utility Manager will test customers’ meters at their request for a fee as follows:
Meter Size
| Fee
|
" to 1" | $25 |
1-½" to 2" | $50 |
3" and above | $100 |
If it is determined that the meter is not reading correctly, the charge will be reversed. | |
(F) Where no charge specified. When charges for a service are not specified in this chapter, the Utility Manager shall establish charges based on the cost of performing the services, including but not limited to, such services as moving of meter locations, repair to damaged facilities, field location of meters, installation of meter box lids, replacement of one meter with another meter, and installation and removal of temporary service.
(G) Where money credited. All sums of money collected as a charge or fee authorized under this chapter, at the rates specified in this chapter, shall be credited to the appropriate water and wastewater fund of the city.
(Ord. 10-1993-36, passed 10-12-93; Am. Ord. 01-2007-06, passed 1-23-07; Am. Ord. 03-2014-17, passed 3-25-14; Am. Ord. 05-2014-45, passed 5-27-14; Am. Ord. 04-2016-16, passed 4-12-16)