(A) Application for residential service.
(1) An applicant for village water or electric service must be at least 18 years of age or, if under 18, present proof of his or her emancipation or marriage.
(2) Each applicant for residential service must complete a written application for service, including:
(a) The location where service is to be provided (service address);
(b) The names of all adults who will be living full time at this address;
(c) The applicant's employer; and
(d) The applicant's daytime and evening telephone numbers.
(3) The applicant must also provide a valid form of identification which must bear a photograph of the holder (e.g., valid driver's license, state ID card, FOID card, and passport).
(4) If the applicant is a tenant at the service address, he or she must provide the lease agreement to the property showing the applicant as the leasee, as well as the name, address and telephone number of the property owner.
(5) If a representative of an applicant, acting under a power of attorney, applies for service in the applicant's name, proof of the power of attorney must be provided to the village. The village reserves the right to verify any and all information provided by the applicant prior to initiating service.
(6) Any applicant who has failed to pay for previous utility services from village will be required to pay all past due amounts and a service deposit before service will be initiated. If service is initiated and subsequently it is determined that a customer has a prior past due balance, the prior past due balance will be due immediately or current services will be subject to disconnection.
(7) Once service has been granted, the customer is responsible for informing the village customer service representatives of any changes in the information supplied on the application for service.
(B) Application for nonresidential service.
(1) An applicant for village water or electric service must either be at least 18 years of age or present proof of his or her emancipation or marriage.
(2) Each applicant for nonresidential service must complete a written application for service, including:
(a) The location where service is to be provided (service address);
(b) The legal name of the entity;
(c) Local and home office telephone numbers of the entity;
(d) The name, address and telephone number of the property owner, if other than the applicant; and
(e) The signature of a principal of the entity.
(3) Existing nonresidential customers with a good credit history reapplying for service at a new location who have a deposit on file will have their deposit transferred to their new service account for the remainder of the 18 months holding period. Existing customers who do not have a good credit history and have a past due balance on their existing utility account will be required to pay their past due balance before the new service is established. The customer's deposit will be transferred to their new service account and will be held for a period of 18 months from the date the new service is connected.
(4) If the applicant is not the owner of the service address, he or she must provide the lease agreement to the property listing the applicant as the leasee. If the applicant owns the service address, proof of ownership must be provided. The village reserves the right to verify any and all information provided by the applicant prior to initiating service. Any applicant who has failed to pay for previous utility services from the village will be required to pay all past due amounts and a service deposit before service will be initiated.
(5) Once service has been granted, the customer is responsible for informing village customer service representatives of any changes in the information supplied on the application for service.
(Ord. 80-34, passed 12-16-80; Am. Ord. 16-15, passed 4-26-16)