(A) The Clerk-Treasurer is hereby authorized and directed to adjust town wastewater and municipal utility fee accounts as deemed necessary and proper according to any of the reasons set forth in division (B) below in order to properly credit town wastewater and municipal utility accounts that have been overcharged.
(B) The following are reasons that may create the need for an adjustment of a town wastewater and municipal utility account:
(1) Ministerial adjustments including, but not limited to, new home billings that need to be pro-rated, NSF checks and fees, bankruptcy filings which require adjustments, and posting error corrections; and/or
(2) Penalty fees assessed according to § 51.24 of this code, as amended, that were assessed to the town wastewater and municipal utility account due to delay of the postal service, changes in ownership of property, incorrect automatic penalty fees, and any other unusual circumstance that caused a customer to be late in payment of a town wastewater and municipal utility account.
(C) The town wastewater and municipal utility account adjustment shall be made on the next monthly billing date after the account is determined to need an adjustment as determined under the above terms and provisions.
(D) The Clerk-Treasurer shall make no adjustments as permitted by the provisions of division (B)(2) above in an amount greater than the applicable penalty for one month’s late fee penalty amount for a town wastewater and municipal utility account. Further, the Clerk-Treasurer shall make no more than one such adjustment for a town wastewater and municipal utility account in any calendar year. All other applicable account payment requirements shall be required to be fulfilled unless otherwise authorized or approved for adjustment by the Town Council.
(Ord. 800, passed 9-17-01; Am. Ord. 1204, passed 7-15-14)