In addition to other duties that may be set forth in this chapter, the duties of a monitoring agency shall be:
A. To establish a monitoring station in order to monitor alarm systems.
B. To organize its monitoring station in order to be able to readily and positively identify the type of alarm (i.e., burglary, robbery/holdup, or panic), and the location of the alarm(s) if there is more than one system.
C. To maintain current records as to each of the alarms or alarm systems, which shall include the alarm permit number, the name of the owner or occupant of the premises, the name and telephone number of the user or primary person and at least two alternates responsible for responding to the premises when the alarm is activated, and information concerning whether the alarm system includes an audible alarm.
D. To provide law enforcement with the alarm permit number for the premises, residence or location of the alarm activation at the time law enforcement is dispatched.
E. To arrange for either the alarm user, alarm agent, or other responsible representative to go to the premises of an activated alarm system, in order to assist law enforcement in determining the reason for activation, and in securing the premises.
F. To cease responsibility for an alarm system pursuant to this chapter, the alarm business shall promptly notify the alarm coordinator in the event the alarm business ceases to lease, rent, maintain, service or monitor any alarm system. Such notice that the alarm business is no longer providing service shall be sent to the alarm coordinator within ten days of termination of service.
G. Alarm businesses that sell alarms but do not monitor, maintain, lease, service or install alarms or alarm systems shall not be subject to Subsections B. and E. of this section, but shall be responsible for instructing each person that purchases an alarm or alarm system in the proper use and operation of the alarm. Each instruction will specifically include necessary instructions in turning off the alarm(s), and in avoiding false alarms.
H. Alarm businesses and monitoring agencies shall possess a City business license.
(Ord. 1397.08.19 § 2 (part), 2008)