(A) Generally. The city's billing cycle shall be defined by the following dates.
(B) Specifically.
(1) Meter reading date. Meters shall be read on approximately the fifteenth day of the month.
(2) Billing period. Monthly billings shall be rendered within ten days following the meter reading date. The date the bill is mailed shall be known as the billing date. The total bill shall be due and payable by the close of business no later than the tenth day of the next month after the billing date. The tenth day of the next month following the billing date shall be known as the due date. If the due date falls on a holiday, Saturday, or Sunday, the due date shall be on the first business day following the holiday or weekend.
(3) Delinquent date. If a bill is not paid on or before the close of business of the due date, a late charge equal to 10% of the current electric bill amount shall be added to the charges. The first business day following the due date shall be known as the delinquent date. If the delinquent date falls on a holiday, Saturday, or Sunday, the bill shall then become delinquent at 8:00 a.m. on the first business day following the holiday or weekend.
(4) Disconnect notification date. If a bill is not paid on or before 10:00 a.m. on the business day following the due date, the city will mail by first-class mail and/or post a disconnection notification card on the customer's main entrance in clear view. If the disconnection notification date falls on a holiday, Saturday, or Sunday, the disconnection notification shall then be distributed on the first business day following the holiday or weekend.
(5) Disconnection date. If a bill is not paid on or before eight business days following the due date, the city shall disconnect and discontinue all utility services until account is made current. The eighth business day following the due date shall be known as the disconnection date. If the disconnection date falls on a holiday, Saturday, or Sunday, then disconnections shall then occur on the first business day following the holiday or weekend.
(Ord. 780, passed 11-6-2008; Ord. 803, passed 2-11-2010; Ord. 921, passed 5-11-2017)