§ 20.67  SERVICE RELIABILITY, INFRASTRUCTURE REPORTING.
   The and the shall meet annually at a mutually convenient time to discuss items of concern or interest relating to this franchise, including not limited to, reliability, performance, infrastructure plans for the coming year and other matters raised by the or the . Annually upon request by , the shall provide to reporting information on service reliability, including system average interruption duration index (SAIDI), customers experiencing multiple interruptions (CEMI) and municipal pumping station and general customer outage date for the previous year, the exact format and content of which shall be mutually agreed to by and .
(Ord. 88-9, passed 2-22-1988; Ord. 2015-42, passed 12-21-2015)