(a)
rates. There shall be no charge for disconnection of any installation or outlet. If any
fails to pay a properly due monthly
fee, or any other properly due fee or charge, grantee may disconnect the subscriber's service outlet, provided, however, that such disconnection shall not be effected until after the later of: (i) 45
after the original due date of said delinquent fee or charge; or (ii) ten
after delivery to
of written notice of the intent to disconnect. If a
pays before expiration of the later of (i) or (ii), grantee shall not disconnect. After disconnection, upon payment in full of the delinquent fee or charge and the payment of a reconnection charge, grantee shall promptly reinstate the subscriber's
.
(b) Refunds to
shall be made or determined in the following manner:
(1) If grantee fails, upon request by a
, to provide any service then being offered, grantee shall promptly refund all deposits or advance charges paid for the service in question by said
. This provision does not alter grantee's responsibility to
under any separate contractual agreement or relieve grantee of any other liability.
(2) If any
terminates any monthly service because of failure of grantee to render the service in accordance with this
, grantee shall refund to such
the proportionate share of the charges paid by the
for the services not received. This provision does not relieve grantee of liability established in other provisions of this
.
(3) If any
terminates any monthly service prior to the end of a prepaid period, a proportionate amount of any prepaid
service fee, using the number of
as a basis, shall be refunded to the
by grantee.
(Ord. 2015-7, passed 1-26-2015)