Section
General Provisions
52.01 Customer-disputed billing
52.02 Involuntary termination of utility service
52.03 Deferred payment plans
52.04 Summary turn-off; termination
52.05 Reinstatement of utility service
52.06 Tampering with utility equipment
52.07 Bad debt write-off policy
Leak Adjustments for Loss to Water and Sewer Bills
52.15 Threshold considerations
52.16 Potential adjustment opportunities
52.17 Sewer charges adjustment policy
52.18 Water charges adjustment policy
52.19 Procedures to request an adjustment
52.20 Sewer adjustment on swimming pool fill
Utilities Identity Theft Prevention Program
52.50 Establishment
52.51 Detection (red flags); response
52.52 Personal information security procedures
52.99 Penalty
Cross-reference:
Cross-connections, see § 50.90
Sewer billing provisions, see §§ 51.020 et seq.
Water billing provisions, see §§ 50.15 et seq.