(a) If the consumer believes his bill to be in error, he shall present his claim to the village utilities department before the bill becomes delinquent. Such claim, if made after the bill has become delinquent, shall not be effective in preventing late charges and/or discontinuance of service as provided in this article. The consumer may pay such bill under protest and the payment shall not prejudice the claim.
(b) If the meter is out of order, fails to register accurately, or its seal is broken, the property owner, occupant or tenant served by such a meter shall be charged at the average rate of consumption for similar billing periods as shown by the meter, when in order.
(c) If any owner, occupant or tenant served by a water meter is not satisfied with the meter reading and shall desire that the meter be tested, the meter shall be tested upon request. The cost of the meter test shall be borne by the customer if the test shows the meter to be within the current American Water Works Association (AWWA) standard. If the meter test shows readings outside the standard, there shall be no charge to the customer for the test. The charge for meter testing shall be determined and established from time to time by the Director of Public Utilities. The charge shall be based upon the average cost of testing meters of different sizes.
(Ord. of 10-26-2007)