117.06 APPROPRIATE RESPONSES FOR SUSPECTED FRAUD.

   An appropriate response for suspected fraudulent activity may include:

   (a)    Further monitoring a covered account for evidence of identity theft;

   (b)    Contacting the customer;

   (c)   Changing any passwords, security codes or other security devices that permit access to a covered account;

   (d)    Reopening a covered account with a new account number;

   (e)    Not opening a new covered account;

   (f)    Closing an existing covered account;

   (g)    Notifying law enforcement; or

   (h)    Determining no response is warranted under the particular circumstances.

      (Ord. 2009-113. Passed 7-27-09.)