(A) Pursuant to G.S. § 132-1.1(c), billing information compiled and maintained by the city's water and sewer utility is not public record. Except as provided in division (B) of this section, the release of billing information compiled and maintained by the water and sewer utility is prohibited.
(B) The release of billing information compiled and maintained by the water and sewer utility is authorized under the following circumstances:
(1) Billing information will be released in accordance with written instructions issued by the City Manager for the purpose of providing information that will be useful or necessary to assist bond counsel, bond underwriters, underwriters' counsel, rating agencies, or investors or potential investors in making informed decisions regarding bonds or other obligations incurred or to be incurred with respect to the water and sewer utility;
(2) Billing information requested by city division/department heads, or their designees, for the purpose of providing municipal services or maintaining the integrity and quality of such services will be released to the city official who requested the billing information;
(3) Billing information requested by law enforcement officers, public safety officers, public health officials (specifically including without limitation the Randolph County Health Director and his or her designees), fire protection officials (specifically including firefighters concerned with fire suppression, arson investigators, and fire prevention code inspectors), rescue and emergency management officials, and judicial officials in the performance of their official duties will be released to the requesting officer or official; and
(4) Upon request, a utility customer, or his or her authorized representative, will be provided with billing information compiled and maintained in connection with the customer's own account. Individuals and entities, who are not otherwise authorized under the foregoing provisions in division (B) of this section to receive billing information, are prohibited from receiving any billing information compiled and maintained as part of an account that does not list as a responsible party the person or entity making the request for information or on behalf of whom the request for information has been made.
(C) Nothing in this section shall be construed as authorizing the release of a customer's social security number or any other personal identifying information in violation of the applicable laws, specifically including without limitation G.S. § 132-1.10.
(Ord. 21 ORD 8-12, passed 8-9-12; Am. Ord. 06 ORD 4-13, passed 4-4-13)