§ 52.52 CUSTOMER COMPLAINTS AND DISPUTE RESOLUTION.
   (A)   A customer may file a complaint disputing a disconnection notice or penalties for late payment with the utility after receiving a notice from the utility. Customer must request a hearing in writing by the 21st day of the month after the customer's receipt of the disconnection notice. After receiving a written request for a hearing review, the Town Utility Review Board shall hear customer complaint before the 28th day of the month.
   (B)   See §§ 50.15 through 50.19 of the Argos Town Code for dispute and resolution procedures.
(Ord. 2018-1, passed 3-21-2018)