§ 50.05 RESPONDING TO RED FLAGS.

   (A)   Any employee that may suspect fraud or detect a red flag will implement the following response as applicable.

   (B)   All detections or suspicious red flags shall be reported to the senior management official:

      (1)   Monitor a covered account for evidence of identity theft;

      (2)   Contact the customer;

      (3)   Ask applicant for additional documentation;

      (4)   Notify internal manager: any town employee who becomes aware of a suspected or actual fraudulent use of customer or potential customers identity must notify Utility Office Manager or Clerk- Treasurer;

      (5)   Notify law enforcement: the utilities will notify the Town Marshal at 317-984-3456 of any attempted or actual identity theft;

      (6)   Do not open the account;

      (7)   Close the account; and

      (8)   Do not attempt to collect against the account, but notify authorities.

(Ord. 2012-08, passed 12-17-2012)