(A) An alarm user shall:
(1) Maintain the alarm site and the alarm system in a manner that will minimize or eliminate false alarms;
(2) Make every reasonable effort to arrive at the alarm system’s location within 30 minutes after being requested by the monitoring company or Police Department in order to:
(a) Deactivate an alarm system;
(b) Provide access to the alarm site; and/or
(c) Provide alternative security for the alarm site.
(3) Provide his, her, or its monitoring company with the updated names and telephone numbers of at least two individuals who are able and have agreed to:
(a) Receive notification of an alarm system activation at any time;
(b) Respond to the alarm site at any time; and
(c) Provide access to the alarm site and deactivate the alarm system, if necessary.
(4) Not activate an alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.
(5) Notify his, her, or its monitoring company of any suspension of police response (as provided for under this chapter) and request that the monitoring company not make an alarm dispatch request.
(B) No person shall operate or cause to be operated any automatic voice dialer which, when activated, uses a telephone device or attachment to automatically dial a telephone line leading into the Police Department or the city and then transmit any pre-recorded message or signal.
(C) An alarm user shall keep a set of written operating instructions for each alarm system at each alarm site.
(Ord. 2161-C-S, passed 2-26-19)