To address technological, economic, and regulatory changes in the state of the art of cable communications, to facilitate renewal procedures, and to promote flexibility in the cable system, the following system and services review procedures are hereby established:
(A) At the city's sole election and discretion, the city may hold a public hearing on or about the first anniversary date of the franchise agreement at which grantee shall be present and shall participate, to review the cable system and cable services. Subsequent system and services review hearings may be scheduled by the city thereafter at no more frequently than one year intervals.
(B) Sixty days after receiving a written request therefore from the city, grantee shall submit a report to the city indicating the following:
(1) Information reasonably available to grantee identifying cable services and related technologies reported in cable industry trade journals that are commonly provided on an operational basis, excluding tests and demonstrations, to communities in the United States with comparable populations, that are not provided to the city.
(2) Any specific plans for provision of such new services and technologies by grantee.
(C) Topics for discussion and review at the system and services review hearing shall include, but shall not be limited to, services provided, economic and technical feasibility of providing new services, application of new technologies, system performance, programming, subscriber complaints, user complaints, rights of privacy, amendments to the franchise, undergrounding processes, developments in the law, and regulatory constraints.
(D) Either the city or grantee may select additional topics for discussion at any review hearing.
(E) Not later than 60 days after the conclusion of each system and service review hearing, the city may issue a report, including specifically a listing of any cable services not then being provided to the city that are considered technically and economically feasible and for which there is a demonstrated demand among grantee's subscribers in relation to the cost thereof. The city may request, but not require, grantee to provide such services within a reasonable time.
(Ord. 4315, passed 11-12-96)