(A) At the city's sole election and discretion, within 90 days of the first anniversary of the effective date of a franchise, and every year thereafter throughout the term of the franchise, the city may hold a public hearing at which grantee shall be present and shall participate, to review the performance and quality of service of the cable system. The reports required herein regarding subscriber complaints, the records of performance tests and the opinion survey report shall be utilized as the basis for review. In addition, any subscriber may submit comments or complaints during the review meetings, either orally or in writing to be considered.
(B) Within 30 days after the conclusion of the public hearing, the city may issue a report with respect to cable system performance and quality of service. If any noncompliance with the franchise is found, the city may direct grantee to correct the noncompliance within a reasonable period of time in accordance with the provisions of this chapter.
(C) Grantee's failure, after due notice and opportunity to cure as set forth in this chapter, to correct the noncompliance shall be considered a breach of the franchise, and the city may, at its sole discretion, exercise any remedy within the scope of this chapter deemed by the city to be appropriate.
(Ord. 4315, passed 11-12-96)