This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Town of Albion, Indiana. The towns's Personnel Policy governs employment-related complaints of disability discrimination.
(A) The complaint should be in writing, and contain information about the alleged discrimination such as name, address, phone number of complainant, and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews, or a tape recording of the complainant will be made available for persons with disabilities upon request.
(B) The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation to:
Stefen Wynn
ADA Coordinator/Town Manager
Town of Albion, Indiana 211 E. Park Dr.
PO Box 27
Albion, IN. 46701
(260)-636-2246
albionmanager@frontier.com
(C) Within 15 calendar days after receipt of the complaint, the Town Manager (Stefen Wynn), or designee will meet with the complainant to discuss the complaint, and the possible resolutions. Within 15 calendar days of the meeting, the Town Manager (Stefen Wynn), or designee will respond in writing, and where appropriate in a format accessible to the complainant. The response will explain the position of the town, and offer options for substantive resolution of the complaint.
(D) If the response does not satisfactorily resolve the issue, the complainant, and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Town Council.
(E) Within 35 calendar days after receipt of the appeal, the Town Council will meet with the complainant to discuss the complaint, and possible resolutions. Within 15 calendar says after the meeting, the Town Council, or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
(F) All written complaints received by the Town Manager (Stefen Wynn), or designee, appeals to the Town Council, and responses from these two offices will be retained by the town for at least three years.
(Ord. 2016-18, passed 8-9-16; Am. Ord. 2021-15, passed 11-9-21)