A. Service: To maintain the public health, safety and aesthetics of the county, all owners of residential premises in unincorporated Ada County that can be served by the county's solid waste collection contractor shall be provided solid waste collection services, and shall be required to pay for such services pursuant to Idaho Code sections 31-4404, 63-902(10), 31-870(1) and (2) as they are amended from time to time, unless services are suspended or exempted as provided herein.
B. Inaccessible Premises: If a residential customer believes its residential premises are inaccessible by the contractor, then it may contact the contractor and request an exemption from service. The contractor shall inspect the premises, determine accessibility, and inform the board or its designee whether such premises are inaccessible. If the contractor determines that the residential premises are inaccessible, then the residential customer's account shall be suspended for a period not to exceed one (1) year. After one (1) year, the residential customer may contact the contractor to request a new exemption.
C. Commercial Services In Lieu Of Residential Collection Services: A residential customer may request commercial services, in lieu of the mandatory residential collection services, by application to the Board's designee. Failure to pay the fees required for commercial services will result in the actions set forth in 5-2-4-1-D.5, including certifying any amounts due to the owner's ad valorem taxes pursuant to Idaho Code sections 31-4404, 63-902(10), 31-870(1), and 31-870(2), as they are amended from time to time.
D. Service Fee: Residential collection service fees, including late charges, shall be approved by the board.
1. Discount Service: Discount service is available for senior citizens over the age of sixty five (65), by providing the board or its designee a copy of a driver's license, identification card or other suitable documentation evidencing age. The discount rate shall be set annually by the board and is subject to the availability of funds.
2. Refunds: The board or its designee has sole discretion to determine whether a residential customer is entitled to a refund of collection fees.
3. Temporary Suspensions: A residential customer may request that residential service be suspended for a minimum of thirty (30) days and a maximum of six (6) consecutive months. Such request shall be made, in writing on an application form provided by board's designee. No more than two (2) suspensions of service under this provision can be sought in a three hundred sixty five (365) day period, and, in no event, can combined suspensions of service exceed a total of twelve (12) months in a three hundred sixty five (365) day period. After two (2) consecutive six (6) month suspensions, a residential customer may seek a continued suspension of service, pursuant to 5-2-4-1. D.4., which the board may grant, for good cause shown.
4. Continued Suspensions: A residential customer may apply for a continued temporary suspension from service, due to extraordinary and/or unusual circumstances (i.e., military service, institutionalization, extended hospital admission, uninhabitable premises, etc.) by completing an application available through Ada County Billing Services. The board will review the application and grant or deny the continued suspension, for good cause shown. If granted, the continued suspension is valid for up to one (1) year from the date of approval. Upon the expiration of one (1) year, the residential customer may submit a new application.
5. Hardship Exemptions: A residential customer may apply for a hardship exemption due to financial hardship by completing an application available through Ada County Department of Indigent Services. Such application shall be submitted to Ada County department of indigent services prior to consideration by the board. If approved by the board, the hardship exemption is valid for one (1) year from the date of approval. Upon the expiration of one (1) year, the residential customer may submit a new application.
6. Failure To Pay Fees: Failure to pay the mandatory residential collection service fees will result in the following action:
a. If an account is more than thirty (30) days delinquent on August 1, the board or its designee will notify the owner of the residential premises by a certified letter that the balance on the account, must be paid or that amount will be certified to the owner's ad valorem taxes pursuant to Idaho Code sections 31-4404, 63-902(10), 31-870(1), and 31-870(2), as they are amended from time to time.
E. Stable Matter Generation:
1. Residential customers may generate a maximum of five (5) cubic feet (not to exceed 35 pounds) of stable matter per week, as part of the mandatory residential collection service. Stable matter generated in excess of five (5) cubic feet (exceeding 35 pounds) shall be considered commercial solid waste.
2. Residential customers generating stable matter in excess of five (5) cubic feet (exceeding 35 pounds) shall dispose of such stable matter in the following manner:
b. Arrange for the county authorized collector to provide commercial service for the removal of the stable matter. (Ord. 577, 3-22-2005; amd. Ord. 644, 11-21-2006; amd. Ord. 786, 6-13-2011; amd. Ord. 831, 10-28-2014; amd. Ord. 917, 12-15-2020)