At the time of installation, the franchisee will provide each subscriber, free of charge, a card indicating the channel lineup for cable service. The franchisee will send a free replacement card to each subscriber whenever there is a change in the channel assignments; such card shall be sent within thirty (30) days of the change in channel assignment. The franchisee shall provide a printed program guide for basic service channels. If feasible, an electronic program guide is desired. It is the city’s understanding that premium program guides are included in the price of premium service. An electronic version of this card shall be provided to city in HTML format for inclusion in city WWW pages. (Ord. 205 § 3, 2001)