4.20.103.2.1. At the time appointed therefor, the council shall hear the appeal of the franchisee. The council shall allow the franchisee to present evidence and testimony on its behalf but the formal rules of evidence shall not be applicable to such evidence. A transcript of the hearing may be made either electronically, stenographically or videographically. The party desiring a copy of the transcript shall bear the cost of making and/or coping the transcript.
4.20.103.2.2. Upon hearing all of the evidence and testimony presented concerning the appeal, the council shall issue its decision on appeal. The council may either uphold the decision of the cable administrator in its entirety, may overrule or modify such decision in whole or in part or may refer the matter back to the cable administrator for further proceedings.