“Cable administrator” shall mean the individual appointed by the city council who will serve as the technical and administrative liaison or representative of the city with subscribers in matters dealing with customer service and repair operations, adequacy of signal quality, service areas, reception problems, compliance, performance reviews, etc., and rate increase requests, if applicable, and all other matters touching or concerning the administration of franchise agreements granted pursuant to the ordinance codified in this title. Pursuant to the ordinance codified in this title, the cable administrator is designated as the point of contact for all matters relating to a franchise or a franchisee. It shall be presumed that the cable administrator is acting as the city’s designee and under the city’s direction. The city manager (or designee) shall serve as cable administrator unless a different appointment is made by the city council. (Ord. 205 § 3, 2001)