§ 111.090 PROTECTION OF SUBSCRIBER PRIVACY.
   (A)   Notice. At the time of entering into an agreement to provide any cable service or other service to a subscriber, and at least once a year thereafter, the grantee shall provide notice, in the form of a separate written statement to each subscriber, which clearly and conspicuously informs the subscriber of:
      (1)   The nature of personally identifiable information collected or to be collected with respect to the subscriber and the nature of the use of such information.
      (2)   The nature, frequency and purpose of any disclosure which may be made of such information, including an identification of the types of persons to whom the disclosure may be made;
      (3)   The period during which such information might be maintained by the grantee;
      (4)   The times and places at which the subscriber may have access to such information in accordance with this chapter and other applicable federal, state, county and local law.
   (B)   Personally identifiable information. The grantee shall not use the cable system to collect personally identifiable information concerning any subscriber, except as necessary to render a cable service or other service provided by the grantee to the subscriber, or to detect unauthorized reception of cable communications, without the prior written or electronic consent of the subscriber concerned or as otherwise required by the FCC.
   (C)   Consent. The grantee shall not, without the specific written or electronic consent of the subscribers concerned, sell, disclose or otherwise make available to any party any list of the names and addresses of individual subscribers, any list which identifies the viewing habits of individual subscribers, or any personal data, social security number, income and other data the grantee may have on file about individual subscribers, except as necessary to render or conduct a legitimate business activity related to a cable service or other service provided by the grantee to the subscriber, or if required to be in compliance with federal law or regulation, or if the grantee has provided the subscriber the opportunity to prohibit or limit such disclosure and the disclosure does not reveal directly or indirectly the extent of viewing or other use by the subscriber of a cable service or other service provided by the grantee, or the nature of any transaction made by the subscriber over the cable system.
   (D)   Information access. Each subscriber shall be provided access to all personally identifiable information regarding such subscriber that the grantee collects or maintains.
      (1)   Such information shall be made available to the subscriber at reasonable times and at a convenient place designated by the grantee.
      (2)   The subscriber shall be provided the reasonable opportunity to correct any error in such information.
   (E)   Not prohibited. This section is not intended to prohibit the use or transmission of signals useful only for the control or measurement of system performance.
(Ord. 3502, passed 10-7-02)