(A) Until the date of the Finance Officer’s or the City Council’s decision, whichever is later, the city shall not terminate the utility service of the customer and shall not issue a notice of termination solely for non-payment of the disputed amounts.
(B) If it is determined that the customer must pay some or all of the disputed amounts, the city shall promptly mail to or personally serve upon the customer a notice of determination containing the following:
(1) Amount to be paid to the city as documented in the determination;
(2) The date upon which the utility service will be terminated which shall not be sooner than 15 days from the date of the decision of the City Finance Officer or the City Council as the case may be; and
(3) Notice that, unless the city receives complete payment of the amount shown prior to the date of termination, municipal utility service shall be terminated.
(Ord. 237, passed 10-20-2008)