(a) Grantee shall make no charge to any subscriber on account of complete discontinuance of service or, except as may be otherwise authorized by law, a net downgrade of service whereby the subscriber requests a lower tier of basic service and/or a net reduction in premium service.
(b) Grantee may only disconnect a subscriber if at least 45 days have elapsed after the due date for payment of the subscriber's bill and Grantee has provided at least ten days written notice to the subscriber prior to disconnection specifying the effective date after which cable services are subject to disconnection; provided, however, notwithstanding the foregoing, Grantee may disconnect a subscriber at any time if Grantee in good faith and on reasonable grounds determines that the subscriber has tampered with or abused Grantee's equipment, or is or may be engaged in the theft of cable services.
(c) Grantee shall promptly disconnect any subscriber who so requests disconnection. No period of notice prior to requested termination of service may be required of subscribers by Grantee. If the subscriber fails to specify an effective date for disconnection, the effective date shall be deemed to be the day following the date the disconnect request is received by Grantee. No charge may be imposed upon the subscriber for any cable service delivered after the effective date of the disconnect request.
(Ord. 141. Passed 2-12-03.)