(A) In addition to the payment of any civil penalty assessed pursuant to § 52.08, a customer shall be subject to termination or restriction of water service following four or more violations of any water conservation control imposed pursuant to this chapter. Water service will not be restored at such service connection until the customer agrees to such terms as determined by the Director to be reasonably necessary or advisable to ensure the customer’s compliance with such water conservation controls as are then in effect or may be imposed pursuant to this chapter and the payment of all the customer’s obligations, including, without limitation, all outstanding charges for water service, civil penalties and all other fees, amounts and penalties charged in accordance with the provisions of this chapter. If a customer violates such a term or condition, the customer shall be subject to a civil penalty of up to $1,000 in addition to any other remedy authorized pursuant to this chapter and termination of water service through such service connection for up to a minimum period of 15 days. Service may be restored thereafter in accordance with the provisions of this section.
(B) A customer whose water service is terminated pursuant to this section shall not be entitled to notice and an opportunity for a hearing in advance of such termination. Although service of notice and an opportunity for hearing are not conditions precedent to termination of service, WPW will endeavor to provide such notice as soon as reasonably practicable after a decision is made to terminate such service. A customer whose service is terminated pursuant to this section or who receives notice of such a termination shall have five calendar days after termination of service or receipt of notice of termination, whichever is later, to appeal such termination to the Director, or his or her designee, by delivering a written notice of appeal. A hearing shall be held on such appeal within three business days of receipt of the notice of appeal, or by such other date as approved by the Director, or his or her designee, and the customer.
(Ord. passed 9-16-2008)