(A) Non-residential customers include commercial, industrial, institutional, public and all other such users, with the exception of hospitals and health care facilities.
(B) Non-residential water customers shall further reduce their water usage to 50% of each customer’s average summer use levels, as determined by the Utilities Clerk utilizing the customer’s historical usage data. If a customer does not have an entire year’s history of water usage with the city, an allotment will be assigned at 50% of the average of the months available.
(C) It is the responsibility of each non-residential water customer to meet its mandated water use reduction goal in whatever manner possible.
(D) Each non-residential water user shall provide access to city personnel for purposes of meter reading and monitoring of compliance with this subchapter. All reasonable efforts will be made to contact customers to arrange for access.
(E) If the mandated further reduction in water usage cannot be obtained without imposing extraordinary hardship which threatens health and safety, the non-residential customer may submit a written request to the Utilities Director for a variance. For these purposes,
EXTRAORDINARY HARDSHIP means a permanent damage to property, or economic loss which is substantially more severe than the sacrifices borne by other water users subject to this subchapter. If the further reduction would cause an extraordinary hardship or threaten health or safety, a variance may be granted and a revised water use reduction requirement for the particular customer may be established.
(F) Any person aggrieved by a decision relating to such a variance rendered by the Utilities Director may file a complaint with the City Council in accordance with the city’s established grievance procedures.
(G) The Utilities Director will provide each non-residential customer with suggested means to reduce usage levels.
(Ord. 479-98, passed 11-2-1998)