(A) Testing upon request and charge. The city or its designee shall, upon the request of a customer, if the customer so desires, in his or her presence or in that of his or her authorized representative, make without charge a test of the accuracy of the customer’s meter. The test shall be made during the city or its designees normal working hours or a time convenient to the customer if he or she desires to observe the test. At the city or its designees option, the test shall be made on the customers premises or at the city or its designees test laboratory. If the meter has been tested by the city or its designee or by an authorized agency at the customers request, and within a period of two years the customer requests a new test, the city or its designee shall make the test, but if the meter is found to be within the accuracy standards established by the American National Standards Institute, Incorporated, the city or its designee may charge the customer a fee which reflects the cost to test the meter, but this charge shall in no event be more than $15 for a residential customer. Following the completion of any requested tests, the city or its designee shall promptly advise the customer of the date of the removal of the meter, the date of test, the results of the test, and who made the test.
(B) Test results outside standard. If any meter is found to be outside of the accuracy standards established by the American National Standards Institute, Incorporated, proper corrections shall be made of previous readings for the period of six months immediately proceeding the removal of such meter from service since last tested, but not exceeding six months, as the meter shall have been shown to be in error by such tests, and an adjusted bill shall be rendered. No refund is required from the city or its designee except to the customer last served by the meter prior to the testing. If the meter is found not to register for any period, unless bypassed or tampered with, the city or its designee shall make a charge for units used, but not metered, for a period not to exceed three months based on amounts used under similar conditions during the period proceeding or subsequent thereto, or during corresponding periods in previous years.
(Ord. 653, passed 12-18-84)