(A) Customers are responsible for water and/or sewer line maintenance and repairs from the water and/or sewer connection to the structure. Water and sewer bill adjustments will only be made when absolutely necessary. An adjustment may be made upon showing of a good cause for such adjustment by the property owner, or by other entity responsible for the bill. Adjustments may be made for incorrect meter readings, or water leaks that are a result of breaks in water lines. Adjustments will not be made for faulty plumbing fixtures.
(B) Repair bills must be presented when a customer requests an adjustment. Adjustments will not be made for more than two consecutive billing periods, and will only be allowed once within a 12-month period. If a monthly adjustment is made, it shall be based on an average of the three prior billing periods.
(C) Adjustments will not be made for more than two consecutive billing periods, and will only be allowed once within a 12-month period. If a monthly adjustment is made, it shall be based on an average of the three prior billing periods. The Town Manager shall be responsible for approving all bill adjustment requests.
(Ord. passed - -; Ord. passed 9-14-2015)