(a) The City Utility Department is hereby authorized to discontinue or refuse a particular utility service to any customer, without notice or hearing, for any of the following reasons:
(1) When the customer so requests; and
(2) When it is determined by an employee of the City Utility Department, Fire Department or Police Department that the continuance of a particular utility service constitutes a dangerous condition presenting a likely immediate threat to health or safety of persons or to property on or near the customer’s premises.
(c) (1) The City Utility Department is hereby authorized to discontinue or refuse a particular utility service to any customer, following notice to the customer, for any of the following reasons:
(A) When the customer misrepresents his or her identity or otherwise intentionally provides false information for the purpose of obtaining utility services from the city;
(B) When the customer refuses to grant employees of the city’s Utility Department access to equipment installed upon the premises of the customer for the purpose of inspection, meter reading, maintenance or replacement;
(C) When the customer violates any regulation or ordinance of the city pertaining to utility service, which violation adversely affects the safety of the customer or other persons, or the integrity of the city’s utility services delivery system; and
(D) When the customer attempts, causes or permits unauthorized interference, diversions, theft, tampering, damage or use of utility service or the utility services delivery system situated or delivered on or about the customer’s premises.
(2) The customer shall have the right to a hearing within a reasonable time, not to exceed five days, following termination or refusal of service. If after such hearing, the hearing officer finds in favor of the customer, the hearing officer may order connection or re-connection of the service at no cost to the customer.
(Ord. 1209, passed 8-16-1994)