§ 112.27 SERVICE STANDARDS.
   (A)   The grantee shall put, keep and maintain all parts of the system in good condition throughout the entire franchise period.
   (B)   Upon termination of service to any subscriber, the grantee shall promptly remove all its facilities and equipment from the premises of such subscriber upon his or her request.
   (C)   The grantee shall render efficient service, make repairs promptly and interrupt service only for good cause and for the shortest time possible. Such interruptions in so far as possible shall be preceded by notice and shall occur during periods of minimum system use.
   (D)   The grantee shall not allow its cable or other operations to interfere with television reception of persons not served by the grantee, nor shall the system interfere with, obstruct or hinder in any manner the operation of the various utilities serving the residents of the Town.
   (E)   Should it be impossible or impractical to correct any malfunctions within 24 hours or less, then each subscriber whose television reception is so disrupted shall receive a rebate from the grantee in the amount of one-thirtieth of such subscriber’s monthly charge for every additional 24-hour period that said subscriber’s television reception is so disrupted, unless said disruption in service was entirely beyond its control. Any rebate made to any subscriber under this section, in any month, shall not exceed said subscriber’s normal monthly fee paid to the grantee.
(2005 Code, § 95.15)